David J Rice

Exceptional is a product I’ve been thinking about for some time, so it is really exciting for me to say “Hey, it’s almost ready for Beta” so if you would like to try it out, please go ahead and sign up. What is it? It’s a combination of a hosted service and a rails plugin, every time an error happens in your production application the plugin tells us about it. We’re then able to;

• Notify you when “shit happens”
• Not overdo the notifications
• Allow you to choose from many different forms of notification (email, sms, twitter, im etc.)
• Comment on errors to interact with the production support team e.g. ”I’m working on it…”
• Provide meaningful descriptions for errors that can be displayed directly to the user
• Allow users to send in extra detail about what happened, right when the error occurs
• Automatically communicate with users when an error they experienced is resolved
• Integrate with workflow tools like trac, lighthouse and fogbugz

All of this and more coming soon, if you have any questions or feedback I’d love to hear it.